Last Updated: Nov 1 2020
COVIDx is required by law to provide individuals with notice of its legal duties and privacy practices with respect your "Protected Health Information" (defined below). This Notice describes the privacy practices of COVIDx, its employees and other personnel (“COVIDx,” “we” or “us”).
COVIDx and the members of its workforce are committed to protecting the privacy and confidentiality of your personal information, and laboratory test results.
COVIDx is required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to keep your Protected Health Information confidential. This Notice describes our legal duties and privacy practices, and explains your patient privacy rights. When we use or disclose your Protected Health Information, we are required to abide by the terms of this Notice.
Protected Health Information is your demographic information, laboratory results, and other health information that is collected, generated, used, and communicated by COVIDx to bill for our testing services. Examples of Protected Health Information include your name, date of birth, medical record number, social security number, insurance beneficiary number, and genetic information.
Your Protected Health Information may be used and disclosed for testing, payment, healthcare operations and other purposes permitted or required by law. COVIDx may use and disclose your Protected Health Information for the following purposes:
We may use or disclose your Protected Health Information for treatment purposes. For example, we may use your Protected Health Information to perform our testing services and disclose your testing results to your physician and other healthcare providers involved in your care.
We may use or disclose your Protected Health Information to obtain payment for services we provide. For example, we may use and disclose your information to send you a bill to receive payment for the services provided to you.
We may use and disclose your Protected Health Information for our healthcare operations. For example, we may use your Protected Health Information to monitor the quality of our testing services and review the competence and qualifications of our staff.
We may disclose your Protected Health Information to person involved in your care or payment for your care, such as a family member, relative, or close friend, unless you object or ask us not to.
We may disclose Protected Health Information about you to your authorized personal representative, such as a lawyer, administrator, executor or other authorized person responsible you or your estate.
We may disclose Protected Health Information about minors to their parents or legal guardians.
We may disclose your Protected Health Information to other companies or individuals, known as "Business Associates," who provide services to us. For example, we may use a company to perform billing services on our behalf. Our Business Associates are required to protect the privacy and security of your Protected Health Information and notify us of any improper disclosure of information.
We must disclose your Protected Health Information when required to do so by any applicable federal, state or local law.
We may disclose your Protected Health Information for public health-related activities. Examples include: reporting diseases to authorized public health authorities; public health investigations; or notifying a manufacturer of a product regulated by the U.S. Food and Drug Administration of a possible problem encountered when using the product in our testing process.
We may disclose your Protected Health Information to a healthcare oversight agency for activities that are authorized by law, such as audits, investigations, inspections and licensure activities.
Under certain circumstances, we may disclose your Protected Health Information in the course of a judicial or administrative proceeding in response to a court order, subpoena or other lawful process.
We may disclose your Protected Health Information to the police or other law enforcement officials as required by law or in compliance with a court order, warrant, subpoena, summons, or other legal process for locating a suspect, fugitive, witness, missing person, or victim of a crime.
We may disclose Protected Health Information to prevent or reduce the risk of a serious and imminent threat to the health or safety of an individual or the general public.
If required or authorized by law, we may disclose Protected Health Information to a government agency, such as social services or a protective services agency, if we reasonably believe that an individual adult or child is the victim of abuse, neglect, or domestic violence.
We will ask for your written authorization before using or disclosing your Protected Health Information for any purpose not described above. You may revoke your authorization, in writing, at any time, except for disclosures that the company has already acted upon. A revocation of authorization must be submitted at the email address listed in Section VIII below.
You have the following rights with respect to your Protected Health Information. To exercise any of these rights, please contact us using the contact information provided at the end of this Notice.
You, or your authorized or designated personal representative, have the right to inspect and copy the Protected Health Information maintained by us.
You have the right to request restrictions on our use and disclosure of your Protected Health Information. You also have the right to request a restriction on the Protected Health Information we disclose about you to someone who is involved in your care or payment for your care, such as a family member or friend. Except as described in this section, we are not required to agree to your request. To request restrictions, you must send a written request to firstname.lastname@example.org
You have the right to request that we communicate with you about your Protected Health Information by alternative means or to an alternative address. Your request must be in writing and must specify the alternative means or location. We will accommodate reasonable requests for confidential communications.
If you believe the Protected Health Information we maintain about you contains an error, you may request that we correct or update your information. Your request must be in writing and must explain why the information should be corrected or updated. We may deny your request under certain circumstances and provide a written explanation.
You may request a list, or accounting, of certain disclosures of your Protected Health Information made by us or our business associates for purposes other than treatment, payment, healthcare operations and certain other activities. The request must be in writing and the list will include disclosures made within the prior six years.
Upon request, you may obtain a paper or electronic copy of this Notice.
We are required to notify you following the discovery a breach of unsecured Protected Health Information, unless there is a demonstration, based on a risk assessment, that there is a "low probability" that the Protected Health Information has been compromised. You will be notified in a timely fashion, no later than 60 days after discovery of the breach.
If you have questions or concerns about our privacy practices or would like a more detailed explanation about your privacy rights, please contact us using the contact information below.
If you believe that we may have violated your privacy rights, you may submit a complaint to us. You also may submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services upon request.
COVIDx will not take retaliatory action against you and you will not be penalized in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services.
We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law.
We will promptly post any changes to this Notice on our website at www.covidxtesting.com. Please review this website periodically to ensure that you are aware of any updates.
When communicating with us regarding this Notice, our privacy practices, or your privacy rights, please contact us using the following contact information: